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Returns Policy

How do I return an item?

If you are not happy for some reason with your purchase, you can return the item(s) in their original state and packaging hassle free within 14 days by following the steps below.

Our return guidelines only apply to items purchased directly from Budosport. If you have purchased your goods from another shop or distributor please contact them to arrange your return.

To return an item to us, please contact us at 07787524232 or via email at info@budosport.co.uk to arrange the return. Returned products will then need to be sent to:

Budosport
22 Bishop St
Derry
BT48 6PP

The cost of returning the product unless faulty, defective or not fit for its purpose will be at the customer's expense.

If the item is fragile or could be damaged, please ensure it is packaged appropriately.

I have received a faulty / incorrect item

If you have received a faulty or incorrect item, please click here to contact us to help you organize the return and exchange of the product.

Have you received my return?

Depending on the shipping method that you have used to return the goods to us we normally receive your returns within a few days of you sending it. If you sent the goods by tracked delivery you will be able to see if we have signed for them or not. Once we have received your return we will contact you to let you know and deal with the return for you.

When will I receive my replacement?

If you have returned an item to us and asked for a replacement we will send the replacement to you as soon as we receive the returned item back. We deal with all returns within 24 hours so you can rest assured we treat our returns with the same respect as we do our orders.

Budosport 22 Bishop St, Derry, BT48 6PP | Call Us: 07787524232 | a zoocreative website